AOS 3 Quiz

Operations management is the process of managing the resources needed to produce a successful marketing campaign.

• True

• False

Which is not a strategy related to quality management?

• TQM

• Quality Checks

• Quality Control

• Quality Assurance

The three elements of an operations system are

• 
  Unfreeze, Movement, Refreeze

• Technology, Quality, Materials Management

• Inputs, Processes, Output

• Resources, Labour, Product

Which of the following are not technological developments to improve operations (from the study design)

• Computer Aided Design

• Computer Aided Manufacturing

• Computer-integrated manufacturing

• 
  Automated Production Lines

The transformation process involves

• Changing from one type of business to another

• Adapting a business model

• converting inputs into outputs

• converting tangible products into intangible services

A core function of the business involving the production of the good or service

• Finance

• Technology support

• Operations

What is the first step in the process for managing materials?

• Customer Orders

• Forcecasting

• Current Inventory Levels

• Master Production Schedule

What is not one of the categories of inputs?

• Time

• Stakeholders

• Physical Resources

• Human Resources

What is the primary focus of a manufacturing business?

• Providing services

• Selling Products

• Producing physical goods through the transformation of raw materials

• Offering Consulting services

A service business can provide both intangible and tangible products for their customers.

• True

• False