Elec 5 Week 1 Activity

What denotes the value that a customer receives based on task-related and rational consumption behavior?

• Utilitarian

• Hedonic

• Linking

• All of the above

How do firms create value?

• Through Market Orientation

• Through Customer Orientation

• Through Competitor Orientation

• All of the above

What is the meaning of WOM?

• Word of Marites

• Word of Management

• Word of Mouth

• None of the above

It is the identity of your target customer

• Customer Information

• Customer Persona

• Customer Identity

• None of the above

SEO means?

• Search Engineer Optimization

• Search Engine Optimization

• Search English Optimization

• All of the Above

You value your customers' opinions that is why you provide the needs for them. Who is your representing?

• Customer

• Company

• Community

• All of the above

It is what you need to identify in order to address the problem of your target customers.

• Pain Points

• Problems

• Feedback

• None of the above

The following are part of the Marketing funnel except,

• Awareness

• Interest

• Loyalty

• None of the above

This is the moment when you first interacted with the brand.

• Zero moment of truth

• First moment of truth

• Second moment of truth

• None of the Above

What is my full name

• Christian Pelardo

• Christian Perlado

• Christian Edwin Pelardo

• Christian Edwin Perlado