Ticket Field Revamp
Authored by CS Xendit
Professional Development
1st Grade
Used 6+ times
AI Actions
Add similar questions
Adjust reading levels
Convert to real-world scenario
Translate activity
More...
Content View
Student View
10 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
If there's an end-user coming for asking transaction status check for VA, what will be the correct Ticket Type?
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
If there's an end-user coming to ask for payment confirmation, what will be the correct Reason Code?
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
There's an issue happening with error indication on partner. In this case, what is the correct reason code?
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the explanation of Intermittent Error?
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Merchant coming with clear inquiry for VA transaction checking but the proof is insufficient, what will be the correct TT & RC?
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
If end-user or merchant coming with no context at all, what will be the correct Ticket Type?
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
For case wher the ticket escalation is still ongoing and being checked by product team, what you should fill for the reason code?
Access all questions and much more by creating a free account
Create resources
Host any resource
Get auto-graded reports
Continue with Google
Continue with Email
Continue with Microsoft
or continue with
%20(1).png)
Apple
Others
By signing up, you agree to our Terms of Service & Privacy Policy
Already have an account?
