BUS121 Chapter 4

Obeying the law is __________ ethical behavior.

• essentially the same as

• the first step toward

• the opposite of

• unlikely to lead to

Many Americans define ethical behavior according to the situation in which they find themselves. This way of thinking suggests that there may be situations where

• it is absolutely wrong to cheat, steal, or lie.

• everyone agrees on what is ethical.

• it might be okay to cheat, steal, or lie.

• ethics must be regulated by the government.

It is accurate to state that ethical dilemmas in business

• often force us to choose between equally unsatisfactory alternatives.

• force us to make poor choices.

• always end up bringing out the best in us.

• define us as being moral absolutists or moral situationalists.

Studies have found a strong relationship between academic dishonesty and

• academic failure.

• future managerial downfall.

• financial success.

• later dishonesty at work.

Corporate values are

• learned by observing the actions of others in the organization.

• taught by attending company-sponsored seminars.

• instilled by outside consultants.

• a personal matter to be determined by each employee.

A recent study revealed that most Americans have

• strong and clear moral values.

• a strong desire to do what is right.

• few moral absolutes.

• a great desire to help their community.

A firm's corporate social responsibility describes its

• exclusive responsibility to its stockholders.

• ability to plan for the unexpected.

• commitment to a management training program.

• concern for the welfare of society.

Which statement best describes a firm's commitment to its customers?

• The firm is responsible for offering domestic products to foreign customer markets.

• A firm's social responsibility to customers is clear-cut.

• Customers will only support companies who make a visible effort to keep prices low.

• Firms must offer real value to gain customer trust.

Which statement best describes ethical behavior in the United States?

• We can find common moral values that many Americans uphold, including respect for human life, self-control, honesty, integrity, and courage.

• The only common standards of ethical behavior in the United States are reflected in religious teachings.

• Due to the diverse cultures that make up the United States it is difficult to identify any common standards of ethical behavior.

• Americans will generally describe the Golden Rule as the only statement of value that they uphold.

People need to make a living. Under this circumstance, one of the best social programs a firm can offer is

• a job.

• a commitment to programs that promote social responsibility.

• a high-end product line.

• flexible work hours.