Chapter 2

Which of the following statements is true with reference to "principles of management"

• The principles of management have evolved

• The principles of management are yet to be evolved

• The principles of management are in the continuous process of evolution.

• None of the above

By profession, FW Taylor was a_________.

• Mechanical engineer

• Mining engineer

• Psychologist

• Human resource officer

Which of the following statements best defines the techniques of management?

• It is a set of guidelines to take decisions and actions

• It is a procedure which involves a series of steps to be taken

• They are general rules for behaviour of individuals

• None of the above.

Razia and Ria are the team members of Kanha who works as a team lead in an IT company Kanha observes that both Razia and Ria are in constant conflict with which each other due to their personal prejudices Many a times, this conflict among them influences their work performance adversely Kanha, always resolves such situations by emphasizing on the primacy of organisational goals over individual interests. Identify the related feature of principles of management being described in the given case.

• Universal Applicability

• General guidelines

• Mainly behavioural

• Cause and effect

Rambabu works as a supervisor in a paint making factory. He often observes the problem of fatigue of workers in the factory In order to resolve the situation, he conducts an experiment to see if an additional rest interval during work hours would improve their work performance. It is observed, that by providing an additional break of 10 minutes, 2 hours after the tea break helped to reduce their stress and increase productivity Identify the feature of principles of management been described in the above lines.

• Formed by practice and experimentation

• General Guidelines

• Cause and Effect

• None of the above

Anurag joined television entertainment company as Business Development Manager five years back after completing his Masters in Business Administeration. Over the years, he has built upon his competence to deal with recurring problems quickly by learning from his past mistakes. Earlier he used to carry out all the activities himself right from contacting new client to fixing up a meeting, making presentations and so on. But, now he delegates the routine work to his subordinates so that he has sufficient time at his disposal to focus on key areas. Give the related point highlighting the significance of principles of management.

• Meeting changing environment requirements

• Providing managers with useful insight into reality

• Optimum utilisation of resources and effective administration

• Fulfilling social responsibility

According to this principle of scientific management, "Scientific management has for its foundation the firm conviction that true interest of the management and workers are one and the same the prosperity for the employer cannot exist for a long time unless it is accompanied by prosperity for the employees and vice versa

• Science, not rule of thumb

• Co-operation, not individualism

• Harmony, not discord

• All of the above

FW Taylor has emphasised on the concept of 'one best method' through a technique

and a principle of management. Identify both of them.

• Science, not rule of thumb and Functional foremanship

• Method study and Science, not rule of thumb

• Order and Method study

• Division of work and Unity of command

One of the techniques of scientific management is based on the principle of general management as suggested by Henri Fayol Name the technique and the related

principle.

• Initiative and Method study

• Unity of command and fatigue study

• Division of work and functional formanship

• Espirit de Corps and motion study

Piyush works as a Purchase Manager in a construction company The finance manager of the company wants him to place an order for the cement with company A because it offers an additional 20% discount on the purchase Whereas the production manager is of the opinion that the cement should be purchased from company B as they sell better quality cement Piyush, is confused as to whose order should obey and consequently he decides not to place any order for the cement for the time being. Identify the principle of general management being violated in the above case.

• Unity of direction

• Unity of command

• Discipline

• Authority and responsibility