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Generalist Fundamental

Authored by Katalin Apps-Kiraly

Professional Development

Professional Development

Used 5+ times

Generalist Fundamental
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10 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Q1: What is the correct order of steps in the OTC cycle?

Order placed >

Order fulfilled >

Final invoice created

Order placed >

Final invoice created > Order fulfilled

Order fulfilled >

Order placed >

Final invoice created

Final invoice created > Order fulfilled >

Order placed

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Q2: What is F24 P6?

Month of July 2023

Month of June 2024

Month of December 2023

Month of January 2024

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Q3: What are key elements of setting up high execution standards in Customer Experience?

Defining our Customer Experience KPI's

Including KPIs in DORA dashboards

Reflect on our execution & improve it

All of the above

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Q4: What does Proactive Credit Control include?

Deduction anticipation

Timely payment confirmation

Fresh, digitised data available for Sales

All of the above

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Q5: What does the abbreviation CARM stand for?

Credit Amendment Risk Management

Credit Assurance Role Management

Control Assessment Risk Management

Control Assurance Risk Management

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Q6: Why (among other reasons) zero CARM control failure is important?

Make our customers satisfied

Keep Diageo reputation intact and our Customers safe

Get bonus at yearend

Get ahead our competitors

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Q7: What sort of information we cannot read from numbers and data in SAP?

Customer location and duty status

Consumer personal data

Payment term

Product portfolio

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