Generalist Fundamental

Q1: What is the correct order of steps in the OTC cycle?

• Order placed >

  Order fulfilled >

  Final invoice created

• Order placed >

  Final invoice created > Order fulfilled

• Order fulfilled >

  Order placed >

  Final invoice created

• Final invoice created > Order fulfilled >

  Order placed

Q2: What is F24 P6?

• Month of July 2023

• Month of June 2024

• Month of December 2023

• Month of January 2024

Q3: What are key elements of setting up high execution standards in Customer Experience?

• Defining our Customer Experience KPI's

• Including KPIs in DORA dashboards

• Reflect on our execution & improve it

• All of the above

Q4: What does Proactive Credit Control include?

• Deduction anticipation

• Timely payment confirmation

• Fresh, digitised data available for Sales

• All of the above

Q5: What does the abbreviation CARM stand for?

• Credit Amendment Risk Management

• Credit Assurance Role Management

• Control Assessment Risk Management

• Control Assurance Risk Management

Q6: Why (among other reasons) zero CARM control failure is important?

• Make our customers satisfied

• Keep Diageo reputation intact and our Customers safe

• Get bonus at yearend

• Get ahead our competitors

Q7: What sort of information we cannot read from numbers and data in SAP?

• Customer location and duty status

• Consumer personal data

• Payment term

• Product portfolio

Q8: What does the PaaS Team do?

• Ensures proper pricing administration and follows up with the Data team the right price setting in SAP.

• Ensures that the Customer orders are keyed in SAP on time in full.

• Ensures that the cash is collected from the Customers before the invoice due date.

• Ensures that all orders are invoiced in time and accounting documents created.

Q9: What does Customer product portfolio mean?

• List of ingredients of the products that a Customer is able to order

• List of products that the Customer orders from our competitors

• List of photos of the Customer's ship-tos

• List of products that a Customer is able to order from Diageo

Q10: What is an AML check?

• Inspection of the Customer's ship-to location to see if sanitary requirements are met.

• Verification of the correct Master Data setup of a Customer. E.g. sold-to is linked to the ship-to.

• Web of laws, regulations, and 

  procedures aimed at uncovering efforts to disguise illicit funds as legitimate income. 

• Check whether a Customer is tradeable.