F&B server fundamentals
Quiz
•
Other
•
Professional Development
•
Practice Problem
•
Medium
Issac Heng
Used 5+ times
FREE Resource
Enhance your content in a minute
6 questions
Show all answers
1.
MULTIPLE SELECT QUESTION
20 sec • 1 pt
How should you greet diners?
Be polite and respectful
Do it with a smile
You got reservation?
Table for?
Answer explanation
Diners will be happy to be welcomed into the restaurant with a great smile and be respected
2.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
What should you do to let diners know about the on-going promotions?
Do nothing
What promotion?
Wait for them to ask me
Show them the menu/ promo leaflet
Answer explanation
Informing diners about the daily promotions will save them the time and be able to enjoy the promotion
3.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
What is a suitable duration that we need to check back on diners to take their orders?
30 mins
5 mins
45 mins
Do not need to
4.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
How should we take the orders from customers?
Memorize the order
Ask them to write down on a paper themselves
Listen attentively and jot down the orders on a paper
Shout out loud the orders to the kitchen
Answer explanation
It is always recommended to note down on a paper so as to prevent any errors
5.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Do you need to reconfirm the orders from diners?
Yes
No
A waste of time
I am never wrong
Answer explanation
Yes, good practice to reconfirm with diners.
6.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Do we need to check if diners have any food allergies?
I can listen if they say
It is their privacy
Not important
Yes, it is a good gesture
Answer explanation
Yes, by asking about their food preferences and allergies will allow servers to provide some suitable recommendation to them.
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