空英(0913):  Bad reviews

空英(0913): Bad reviews

11th Grade

10 Qs

quiz-placeholder

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空英(0913):  Bad reviews

空英(0913): Bad reviews

Assessment

Quiz

English

11th Grade

Hard

Created by

李芳儀 李芳儀

Used 4+ times

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10 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 10 pts

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  1. 🔰1. 本文目標觀眾 (寫給誰讀?) Based on this pic (空英頁32),

the advice on " what to do with bad reviews" will be given to ____.

Media Image
Media Image
Media Image

2.

MULTIPLE CHOICE QUESTION

30 sec • 10 pts

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  1. 2. To help improve the service and food, patrons always leave the restaurants honest and help bad reviews.

Yes

No

3.

MULTIPLE SELECT QUESTION

45 sec • 10 pts

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🔰3. What examples are given as the purposes (目的) of the dishonest bad reviews?

(A) Extorting discounted or free food.

(B) to warn other customers not to visit the resturant

(C) to help improve the dining experience (用餐經驗)

(D) to force the restaurant to meet thier demands

(要求)

4.

MULTIPLE CHOICE QUESTION

30 sec • 10 pts

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🔰4. 第2段是關於一位廚師調閱監視器,蒐集證據,回應負評,反批負評的顧客後,餐廳業績卻因此一落千丈。

(A) True

(B) False

5.

MULTIPLE CHOICE QUESTION

30 sec • 10 pts

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🔰5. 空英頁33: 第1段,if a bad review is justified or found real, who will be under attack? (這段承接上一段勇敢回應的主廚例子,這裡會被攻擊的對象指的是誰?)

(A) the restaurant staff

(B) the future customers who check reviews before dining

(C) the customer who leaves angry reviews

6.

MULTIPLE SELECT QUESTION

45 sec • 10 pts

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🔰6. 所以我現在知道了,頁32-第2段重點是: 餐廳可以求證+反擊。

(A) 頁32-第2段重點=餐廳可以求證+反擊

(B) 頁33-第1段重點= 餐廳要小心,一旦負評有理( is justisfied),會影響餐廳未來營運 (因為評論會影響消費意願)

7.

MULTIPLE CHOICE QUESTION

30 sec • 10 pts

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🔰7. _____ percent of diners read online reviews before they decide where to eat.

85

72

94

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