Long Quiz

Describe two benefits of using opportunity management in Dynamics 365 Sales.

The course emphasizes how Dynamics 365 Sales can adapt to existing sales methodologies.

• FALSE

• TRUE

Which is not part of the core functionalities covered in the D365 Sales learning path?

• Sales Orders

• Leads

• BPMN

• Opportunities

Which of the following is NOT a core function covered in the learning path?

• Opportunity managemen

• Sales team collaboration

• Lead qualification

• Sales forecasting

What AI-powered assistant is mentioned in the course to support salespeople?

• Dynamics 365 AI Assistant

• Microsoft Copilot

• Microsoft Sales Copilot

• Microsoft Co parent

a cloud-based customer relationship management (CRM) application that helps businesses manage their entire sales process.

• Lead Generation

• Microsoft 365

• Dynamics 365 Sales

• ERP

What tool in Dynamics 365 Sales helps identify promising leads?

• Sales Order

• Lead

• Opportunity

• Account

How can Dynamics 365 Sales help with sales forecasting?

• By automatically generating reports on sales pipeline.

• By providing social media listening tools.

• By managing customer service interactions.

• By creating marketing campaigns

The necessary tasks in the sales process to close the opportunity that are already completed.

A collection of products and services that an organization sells and provides to its customers.

• Product catalog

• Product backlog

• Product Marketing

• Product Items