Unearth the facts

Level- Easy
During which RENEW window can you mention the date of coupon expiration?

You can choose more than one answer

• When Plan is active

• The plan has expired; the user is in a 0–7 day window

• Plan has expired - IKIGAI - 8-12 day window

• Plan expired on the 13th day and above

Level- Medium
A Plan C user reaches out, asking whether the progress on QBank and Bookmarks will remain intact if he or she renews from Plan C to Plan B.
Upon investigation via Ikigai, you discover they are in the Renew window with an active Plan C and has iPhone 14 and iPad Pro
What will your response be?

Use Seisho to give a complete response.

Level- Easy
Match the following Tags with query/Seisho response.

• Queries on Hypertension, Diabetes

• USB debug

• USB debugging queries

• SSMed

• SS Medicine extension/STP

• OBG-HT/DM

Level- Medium

This is the message you received from a user.
Hello, I recently purchased Marrow Plan B, which I previously used on mobile, but when I am trying to open it in my tab (Lenovo/iPad), it is showing that the app is not compatible for this device.
What will your response be?

Level- Medium
A Plan C user reaches out, saying they want to purchase 3rd Year notes.
You investigate Ikigai and find out they have previously purchased 2nd-year notes on June 16th, 2023.
Based on the new process, what will you tell the user?

Draw your experience on how it was working from home, and what were the fun things you did while working on calls and emails?