Management Levels and Roles

This level of management is usually not involved in a company’s day-to-day problems but generally sets the direction the company will follow.

• supervisory management

• senior management

• middle management

• staffing management

This level of management includes department heads and district sales managers.

• supervisory management

• senior management

• middle management

• staffing management

When a manager gives guidance to employees to perform their task, he or she is said to be performing the task of

• planning

• staffing

• organizing

• leading

When a manager measures how the business performs financially, he or she is said to be performing the task of

• planning

• staffing

• organizing

• leading

A manager who provides leadership with in the company or interacts with others outside the organization is said to be working within her or her

• information-related role

• interpersonal role

• required role

• decision-making role

By making changes in policies or resolving conflicts in the workplace, a manager is working within his or her

• information-related role

• interpersonal role

• required role

• decision-making role

What is one of the advantages that women are seeing as a result of corporate and government downsizing?

• Women are taking more financial risk

• Limited number of jobs

• More opportunities to move into top management

• All of the above

Why are management principles important tools for mangers?

• Principles provide guidelines for managers

• Principles provide a more motivated manager.

• Principles provide stability in the business world.

• Principles provide for higher pay raises to managers.

Senior-level managers often spend much of their time in interpersonal roles. How does a senior manager act as a leader.

• Guides

• Is a positive influence

• Motivates staff

• All of the above

A manager who sets up a team of employees to restock an aisle in a supermarket is

• staffing

• organizing.