Exam #1 Review

Leadership is a process of mutual _______ whereby leaders and followers work together to clarify values and achieve common goals.

Influence is defined as: The ______ in a target agent’s attitudes, values, beliefs, or behaviors as the result of influence tactics.

What Power relies on controlling others through fear of punishment?

• Pressure Tactics

• Reward

• Coercive

• Referent

What are the axis of the Leadership Grid?

• Concern for Task

  Concern for Result

• Concern for People

  Concern for Results

• Concern for Task

  Concern for People

• Concern for People

  Concern for Emotion

Which is NOT an Influence Tactic?

• Exchange

• Consultation

• Ingratiation

• Intrapersonal Skills

Intrapersonal Skills can be defined as:

• Setting goals for oneself

• Communicating and Interacting with others

• Building Effective Teams

• Analyzing and Thinking Strategically

Individual Beliefs that Motivate People to act

• Skills

• Power

• Values

• Behaviors

Define Authority-Compliance Management

• minimum effort required to get work done

• Focused on results and completing goals rather than working together and building relationships

• adequate organization performance– find satisfactory balance between completing tasks and building relationships

• More attention to needs of people and creating a friendly work environment rather than achieving common goals

Define Skills:

• The ability to do something effectively

• Leadership is a process

• individual beliefs that motivate people to act

•  ask someone for a favor out of friendship

Leadership Definition: