Which of the following are administrative skills?

• planning

• organizing

• assigning

• all of these

Which of the following is an example of a cognitive activity?

• creating a vision

• organizing a company celebration

• analyzing company resources

• presenting a financial report

• all these

______ skills refer to those competencies a leader needs to run an organization in order to carry out the organization’s purposes and goals.

• Emotional intelligence

• Administrative

• Transformational

• Production

Technical competence is sometimes referred to as ______ competence.

• process

• network

• functional

• expert

Head coach Coquese Washington of Penn State women’s basketball believes the key to her team’s winning record is leading her players and being their ______.

• friend

• colleague

• partner

• mentor

In order to understand that emotional intelligence is positively related to effective leadership, leaders must first:

• attend training

• regulate emotions

• reflect on relationships with others

• practice social skills

• become aware

Conflict creates the need for ______ and occurs as the result of ______.

• acceptance; disagreement

• change; change

• control; struggle

• difference; disparity

Conceptual skills for leaders include:

• problem solving

• strategic planning

• creating vision

• all of these

Strategic planning is about _______a plan of action to achieve a desired goal.

• organizing

• designing

• selecting

• managing

Which of the following is a component of interpersonal skills?

• being socially perceptive

• showing emotional intelligence

• managing interpersonal conflict

• all of these