103W4A

What type of communication is "Tool box talk"?

• a) Written communication
• b) Face-to-face communication
• c) Internal communication
• d) Non-verbal communication

In the context of workspace communication, what does "Voicemail to inform on leave" imply?

• a) Deleting voicemails when on vacation
• b) Checking voicemails regularly when on leave
• c) Leaving voicemails for others when on leave
• d) Using voicemail to inform others about your absence

Which of the following is a way to ensure information is current and accurate in the workspace?

• a) Ignoring information altogether
• b) Making up information
• c) Regularly updating and verifying information
• d) Sharing outdated information

What is the purpose of setting up an email auto-response?

• a) To automatically delete incoming emails
• b) To confuse senders
• c) To inform others that you are out of the office
• d) To increase email volume

What should you do if you want to ensure effective communication in the workplace?

• a) Avoid checking voicemails
• b) Respond to emails after weeks
• c) Maintain clear and open communication channels
• d) Never update information

Why is it important to identify common communication mistakes in group discussions?

• a) To make fun of participants
• b) To avoid group discussions altogether
• c) To improve overall communication practices
• d) To blame others

What is the primary goal of workspace communication?

• a) To discourage diversity
• b) To create a closed environment
• c) To foster effective interactions among a diverse group
• d) To increase confusion

How can you improve face-to-face communication?

• a) Avoid eye contact
• b) Speak quickly
• c) Pay attention to non-verbal cues
• d) Use technical jargon

What should you do if you want to encourage a more productive workforce through communication?

• a) Use complicated language
• b) Maintain a closed-door policy
• c) Build strong, trustful relationships
• d) Avoid talking to employees

In written communication, what could happen if you write when feeling angry at the receiver?

• a) The receiver will always understand your point
• b) It may negatively impact the message and relationship
• c) You will become a better writer
• d) It will lead to immediate resolution