
Changility Eps 3
Authored by Sari Saraswati
Fun
Professional Development
Used 1+ times

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5 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Apa sebutan untuk Penyampaian Ringkasan Informasi Produk dan/atau Layanan?
RIPLAY
RYPLAY
PRIPL
RIPL
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
PUJK Wajib menyampaikan informasi kepada calon konsumen tentang, kecuali..
Penerimaan
Penolakan
Penundaan
Informasi Produk
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Di bawah ini adalah Layanan Pengaduan Konsumen:
Penerimaan – Penanganan – Penyelesaian
Penerimaan – Perekapan – Penyelesaian
Penerimaan – Pengumpulan data – Penyelesaian
Penerimaan – Penyelesaian
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Yang termasuk jenis pengaduan konsumen adalah..
Lisan & Penyelesaian
Lisan & Tertulis
Lisan
Tertulis
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
SLA penyelesaian untuk layanan pengaduan konsumen secara lisan adalah..
20 hari kerja
15 hari kerja
5 hari kerja
25 hari kerja
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