Quiz on teaching sales etiquettes to employees

Quiz on teaching sales etiquettes to employees

12 Qs

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Quiz on teaching sales etiquettes to employees

Quiz on teaching sales etiquettes to employees

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12 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the primary objective of teaching sales etiquettes to employees?

Improving a product's customer reviews

Increasing sales revenues

Creating better relationships between sales team and customers

Developing a more effective sales process

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which one of the following should be included in sales etiquettes training?

How to use the latest sales software

How to maintain a polite and professional demeanor

How to prepare great presentations

How to keep track of sales conversations

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What should be the primary emphasis during the sales etiquettes training?

Only the technical sales skills

Focus on increasing sales numbers

Listen carefully to the customers

Appear professional at all costs

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What should employees be taught about communicating with customers during sales etiquettes training?

Maintain a distance from customers

Be available to answer customer questions

End conversations quickly

Speak assertively and clearly

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following is NOT considered an important sales etiquette?

Dressing formally for customers

Being honest and open

Being too pushy to close a sale

Using correct grammar and language

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What should employees be taught about interacting with customers during sales etiquettes training?

Use customer's first name often

Interrupt customers often

Share personal stories

Create healthy relationships

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What should be the key focus of sales etiquettes training?

Solve customer complaints efficiently

Gain customer trust

Convince customers with arguments

Close sales deals as quickly as possible

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