SCM-CHAPTER 1

a network of connected but interdependent organisations, mutually and cooperatively working together to control, manage and improve the flow of material and information, from the suppliers to the end users

• SCM

• LOGISTICS

Forward logistics includes recycles and return

• True

• False

(MRP) and (MRPII) introduced in which period of time ?

• 1960s-1970s

• •1950s-1960s

Total Quality Management (TQM) focus on

• continual process of detecting and reducing or eliminating errors in manufacturing, streamlining supply chain management, improving the customer experience, and ensuring that employees are up to speed with training.

• aimed to help organizations fundamentally rethink how they do their work in order to improve customer service, cut operational costs, and become world-class competitors.

•ability to meet the needs of current supply chain members without hindering the ability to meet the needs of future generations

• Integrating logistics

• Sustainability

refers to the value or usefulness that comes from a customer being able to take possession of a product

• Form utility

• Possession utility