REVISION CHAPTER 4 & 5

Demand management is the process that involves process that balance the supply and demand, increasing flexibility, and reducing the variability.

• TRUE

• FALSE

Sharing the available technology and logistic challenges with the other supply chain members will cause of unmet customers’ requirement.

• TRUE

• FALSE

Availability is the capacity to have inventory in anticipation of customer orders.

• TRUE

• FALSE

Cash-to-cash cycle time represents the average length of time required to convert resources into cash flows, starting from the moment you pay for inventory to the time you collect money for the sale of that inventory.

• TRUE

• FALSE

Two beliefs facilitate for efficiency of supply chain relationship is cooperative behaviour and eliminate the risk.

• TRUE

• FALSE

Maintaining and improving the growth of the customer-supplier relationship is known as ____.

• Relationship Development

• Customer Development

• Supplier Development

• Customer Satisfaction

All of the following are the fundamental attributes of basic customer service, EXCEPT:

• Availability

• Service Reliability

• Supplier Performance

• Operational Performance

All of these following are supply chain management performance measures that facilitates in managing more effective, efficient, and prosperous organization EXCEPT:

• Cash-to-cash cycle time

• Perfect order rate

• Product life cycle

•    Fill rate

The objective of performance measure is to achieve a ____.

• Perfect distribution

• Perfect order

• Benchmark

• Goal

The relations involves a degree of information sharing, primarily operation information, but there is limited joint planning among the firms involved, and there are generally specific period for rebidding or terminating the relationships.

The basic relationships among supply chain participants according to above sentences refers as ____.

• Administrated

• Partnership

• Enterprise

• Outsource