
Delivery Challenge
Quiz
•
Other
•
Professional Development
•
Practice Problem
•
Hard
Samantha Babes
Used 1+ times
FREE Resource
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10 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Refers to an online service wherein third-party aggregator riders are used by the store to deliver JEDS orders to customers
Rider on Call
Rider on Demand
Rider on Service
Aggregator
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Web & Mobile App enhancement that provides order status to customer
Project Call Front
Project Connect
SMS Notification
Keeping in Touch
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Refers to the time duration by which orders must already be received by the customer
Order Dispatch
Delivery Hitrate
Delivery Serving Time
Turnaround Time
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
For complaint that escalated to Legal or DTI, store should be able to recover the customer within ___ days
7 days
2 days
1 day
14 days
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
For ROD Related Issues, store to report to...
RS
Service Now Ascore
JFC Cares
AM
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Delivery Serving Time should be within ____
30 - 45 minutes
1 hour
30 minutes
15 minutes
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Standard Assembly Time
12 minutes
5 minutes
2 minutes
10 minutes
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