Electronic Store Development

What is electronic commerce?

• Sharing information and resources on social media platforms.

• Trading stocks and bonds online.

• Exchanging goods and services through physical stores.

• Buying and selling of goods and services over the internet.

What are the advantages of mobile application commerce?

• Convenience, personalization, increased customer engagement, and improved user experience.

• Limited accessibility, decreased user experience, and higher maintenance costs.

• Less security, limited customization, and decreased customer engagement.

• Lower cost, limited functionality, and slower loading times.

How can social media be used for commerce?

• By providing a platform for businesses to promote products, engage with customers, and drive sales.

• By allowing users to share personal information with businesses.

• By providing a space for businesses to collaborate with each other.

• By offering exclusive discounts and promotions to social media followers.

What are the key components of a website commerce platform?

• product search engine, customer reviews, social media integration

• sales analytics, marketing automation, customer support chatbot

• secure payment gateway, product catalog management, inventory management, order management, customer management, and integration with shipping carriers

• website design templates, content management system, search engine optimization

What is omni-channel commerce and why is it important?

• Omni-channel commerce is the use of a single channel to provide a shopping experience for customers.

• Omni-channel commerce is the integration of multiple channels to confuse customers.

• Omni-channel commerce is the integration of multiple channels to provide a seamless shopping experience for customers.

• Omni-channel commerce is the use of multiple channels to provide a fragmented shopping experience for customers.

What are the challenges faced in electronic commerce?

• lack of customer support, limited product variety, and complex return policies

• high costs, limited market reach, and technological barriers

• lack of personal touch, slow delivery, and limited payment options

• security concerns, lack of trust, logistical issues, competition, and customer retention

How can mobile application commerce enhance customer experience?

• Mobile application commerce enhances customer experience by providing convenience, personalization, and seamless transactions.

• Mobile application commerce enhances customer experience by offering generic product descriptions, slow customer support, and unreliable delivery services.

• Mobile application commerce enhances customer experience by providing generic recommendations, limited payment options, and frequent crashes.

• Mobile application commerce enhances customer experience by offering limited product options, slow loading times, and complicated checkout processes.

What are the popular social media platforms used for commerce?

• Snapchat, TikTok, and WhatsApp.

• Google+, Tumblr, and Reddit.

• Facebook, Instagram, Twitter, Pinterest, and LinkedIn

• YouTube, WeChat, and Line.

What are the essential features of a website commerce platform?

• product search functionality, customer reviews, social media integration

• product catalog management, shopping cart functionality, secure payment processing, order management, inventory management, customer management, and integration with third-party services

• website design templates, blog integration, email marketing tools

• real-time analytics, mobile app integration, multi-language support

How can omni-channel commerce improve customer satisfaction?

• By providing a seamless and consistent shopping experience across multiple channels.

• By providing a complicated and confusing shopping experience across multiple channels.

• By limiting the number of channels available for shopping.

• By offering different prices for the same product on different channels.