SMB App Specific Features

If an Iphone user has issues with quick replies, you

• Send the macro about Quick Replies

• Send Known issue

• BTS

• Intended Behavior

Select the macro that (Explains how to contact API/Enterprise support)

• Get access to API

• Contact API/Enterprise support

• SME Biz commerce

Scenario: SMB Users are unable to see the phone # when are contacted through FB ads. We should send ___

• Click to Wa - Fb ads

• Start BTS

• Intended Behavior

• Resync Contacts

Business Schedule can be editable in _____

• Quick Replies

• Greetings Message

• Business Profile

• Labels

if the user says > I want my account to be verified or I want to have the green check you send .......

• How to move an account to WhatsApp Business

• How to get verified as an official business account

• Acess to business API

• How to edit business profile

Greeting messages and Away messages are only sent when the phone is on and has an active Internet connection.

• TRUE

• FALSE

Tickets with questions about ads or advertisement are solved from :

• SMB

• Commerce

• API

• Classic

All shortcuts must begin with a forward slash - '/'

• TRUE

• FALSE

What is the maximum number of stored quick replies ?

• 50

• 10

• 48

• 250

Select the correct information about Labels

• Labels help businesses send away messages.

• Labels help businesses create cool colors and catalogs.

• Labels help businesses to be part of the directory feature.

• Labels help businesses organize and quickly find their chats and messages.