*CEL - Casino Day 7

Does all offers has Trade in Value?

• Yes

• No

For full comp bookings, to special fare the Cruise fare this code is needed:

• YHP5

• YBD1

• YKD9

If the offer has been redeemed in BCCMS and Guest wants to change the sail date , can we update the redemption information in BCCMS?

• Yes

• No

In ​ (a)   , we verify the price shows prevailing rate.

• Trade in Value
• Comp Offer

In ​ (a)   , we verify the price that shows the lowest casino rate.

• Comp Offers
• Trade in Value

Perishable Inventory is released to casino when ​ (a)   has an excess of unsold stateroom on a given ship and sail date.

• Revenue Management
• Loyalty Department

If a guest calls stating they have an offer they wish to redeem, the​ (a)   is used to verify their offer

• BCCMS Tool
• Siebel Lite

Guest can use two offers per cruise, per person.

• True

• Falsd

Players who earned a casino Blue Chip offer can give it to

someone else.

• True

• False

Can we use the Trade in Value if the sailing that the guest prefers is not on the list and is beyond the Sail by date?

• Yes

• No