Leadership and Culture

What are two different issues that leaders concentrate on in order to help their company to embrace change?

• Vision and mission

• Vision and performance

• Mission and performance

• N/A

What is/are the problems that leaders find themselves addressing when they attempt to build or rebuild their organization?

• Ensuring a common understanding about organization priorities.

• Clarifying responsibilities among managers and organizational units.

• Empowering newer managers and pushing authority lower in the organization.

• All are correct.

Perseverance is one of the three ways good leaders go about building the organization they want and dealing with problems and issues. What is “Perseverance”?

• Is the effort to familiarize future leaders with the skills important to the company and to develop exceptional leaders.

• Is the capacity to see a commitment through to completion long after most people would have stopped trying.

• Is the leader's fundamental personal standards that guide her sense of honesty, integrity, and ethical behavior.

• None are correct.

What does the Travelers Insurance Company case study demonstrate?

• Leaders using reward systems, symbols, and structure to shape the organization's culture.

• Leaders using passion to shape the organization's culture.

• Leaders using vision to shape the organization's culture.

• Leaders using principles to shape the organization's culture.

Which of these are not Correct for the Self/Personal Leadership competencies?

• Self-Awareness

• Self Esteem

• Strong and Positive Character

• Sense of Purpose

Which one of the following is the Correct Source of Personal Influence that managers have?

• Boss influence

• Professional influence

• Peer influence

• 1. Friends influence

What is the primary purpose of sharing stories and legends about core values within an organization?

• To entertain employees during company events

• To create a fictional narrative for marketing purposes

• To build and reinforce the organizational culture by aligning members with core values

• To distract employees from their daily tasks

How do companies with strong cultures typically handle employees who do not align with their culture's norms?

• They provide extensive training to change the employees' beliefs.

• They encourage employees to reject the culture's norms openly.

• They ask employees to conform or leave the company.

• They create a separate culture for non-conforming employees.

Why do companies with strong, customer-focused cultures rely less on policy documents and detailed rules and procedures

• They prefer to maintain an air of mystery around their operations.

• Guiding values inherent in the culture makes it clear what employees should do in most situations.

• They want to maintain a chaotic and unpredictable work environment.

• They rely on strict enforcement of policies to maintain discipline.

According to the definition, what is a fundamental aspect of organizational culture?

• A company's profit margin

• Explicit rules and regulations

• Important assumptions shared among members

• The physical layout of the office space