CXR PIO Quiz

Which of the following people are NOT on the CXR team?

• Abi Adekoya / Katherine Moustakis

• Dariusz Majewski / Dave Warren

• Yanick Clement / Stephane Guimond

• Margot Robbie / Ryan Gosling

• Taylor Swift / Travis Kelce

What org does CXR roll up to?

• Planning & Performance (Aingeal Macfarlane)

• Business Customer Service (Jason Giff)

• Service Assurance (Mike Michalos)

• Sales Account Insights (Nicko Bernier)

Where does the data for our reports come from? (select all that apply)

• Databases (ExaODIN, V21, INSIS)

• Cloud (Azure, SharePoint, SFDC)

• Support Portals (EWP, BSS-P, SNOW)

• Flat Files (xlsx, csv, txt)

• Enterprise Systems (SAP Business Objects, Jasper, Oasys)

In data analysis, what does ETL stand for?

• Exchange Transfer Link

• Extract Transform Load

• Excited To Launch

• Extrapolated Turing Lingo

What is the best way to request a report from the CXR team?

• Email

• CXR Request Form (SharePoint)

• Carrier Pigeon

• Phone

• Teams Message

Which of the following reports does the CXR team produce? (select all that apply)

• U & R

• Unison Call Details

• Wireless Experience Report (WXR)

• Wireline WIP Reporting

• Price Plan Analysis

What does CXR Stand for?

• Consumer eXtraction Reporting

• Customer eXperience Reporting

• Collaborative eXperience Reporting

• CSO eXperience Reporting

• Customer X-Ray

Who does the CXR team primarily support? (select one)

• Gordon Ramsay

• Barbie

• Taylor Swift

• Customers

• Your Best Friend

What are some of the tools that the CXR team uses to build reports? (select all that apply)

• Power BI

• Alteryx

• Excel

• Microsoft SQL Server

• Tableau

Where is the CXR Team Located? (select all that apply)

• Ottawa, ON

• St. John's, NF

• Toronto , ON

• Montreal, QC

• Calgary, AB