Review

Review

Professional Development

10 Qs

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Review

Review

Assessment

Quiz

Business

Professional Development

Practice Problem

Medium

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10 questions

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1.

MULTIPLE CHOICE QUESTION

10 sec • 1 pt

Customer wants to call from Italy to US. What feature can you highlight?

Stateside international Talk

Canada and Mexico Included

International Roaming

Stateside international Text

2.

MULTIPLE CHOICE QUESTION

10 sec • 1 pt

How much can customer save if they use the self service option for making payment?

$10 plus taxes

$10

$15 plus taxes

$15

3.

MULTIPLE CHOICE QUESTION

10 sec • 1 pt

PAH stands for ______

Primary Account Holder

Primary Authorized Helper

Private Assistant Helper

Premature Account Holder

4.

MULTIPLE CHOICE QUESTION

10 sec • 1 pt

Feature that provides calling and texting to other countries.

Canada and Mexico Included

International Roaming

Stateside International

5.

FILL IN THE BLANK QUESTION

10 sec • 1 pt

Customer needs to dial #___# to turn on international roaming service.

6.

MULTIPLE CHOICE QUESTION

10 sec • 1 pt

I'm in the US and wants to call my friend in the Philippines. What feature can you offer?

Stateside International with Mobile

International Roaming

Canada and Mexico Included

Stateside International Unlimited SMS

7.

MULTIPLE SELECT QUESTION

10 sec • 1 pt

Customer wants to enroll the account in Autopay, what card can you offer customer to use to receive the discount?

Debit card

Credit Card

Bank Account

T-Mobile Money

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