
Review

Quiz
•
Business
•
Professional Development
•
Medium
ACE Training
Used 1+ times
FREE Resource
10 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
Customer wants to call from Italy to US. What feature can you highlight?
Stateside international Talk
Canada and Mexico Included
International Roaming
Stateside international Text
2.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
How much can customer save if they use the self service option for making payment?
$10 plus taxes
$10
$15 plus taxes
$15
3.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
PAH stands for ______
Primary Account Holder
Primary Authorized Helper
Private Assistant Helper
Premature Account Holder
4.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
Feature that provides calling and texting to other countries.
Canada and Mexico Included
International Roaming
Stateside International
5.
FILL IN THE BLANK QUESTION
10 sec • 1 pt
Customer needs to dial #___# to turn on international roaming service.
6.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
I'm in the US and wants to call my friend in the Philippines. What feature can you offer?
Stateside International with Mobile
International Roaming
Canada and Mexico Included
Stateside International Unlimited SMS
7.
MULTIPLE SELECT QUESTION
10 sec • 1 pt
Customer wants to enroll the account in Autopay, what card can you offer customer to use to receive the discount?
Debit card
Credit Card
Bank Account
T-Mobile Money
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