Mr. A's Business Management 1-10

Process Improvement Specialist and Call Center Supervisor are positions within:

• Business Analytics.

• Operations Management.

• 
  Supply Chain Management.

• Human Resources Management.

Which is an element of any project?

• 
  inventory

• outcome

• regulations

• technology

Within the next three years, the PRM Company wants to set up an electronic data interchange with all of its suppliers. What type of organizational goal is PRM establishing?

• 
  contingency

• 
  financial

• 
  symmetrical

• 
  technology

An important aspect of the organizing function of management involves:

• 
  promoting employees.

• motivating team members.

• establishing levels of authority.

• 
  conducting performance reviews.

One way to determine whether an employee is helping a business achieve its organizational goals is by:

• developing an incentive program.

• analyzing external economic factors.

• evaluating the employee’s performance.

• 
  providing the employee with extensive training.

The primary purpose of developing organizational goals is to:

• 
  establish loyalty.

• assign authority.

• 
  provide direction.

• ensure profitability.

Which level of management is responsible for purchasing the proper material resources for workers to use in doing their jobs?

• 
  First-Line

• Middle

• 
  Supervisory

• 
  Top-Level

Department Manager, Small Business Manager, and Regional Manager are positions in:

• 
  Business Analytics.

• 
  General Management.

• 
  Operations Management.

• 
  Human Resources Management.

The number of levels of management that a business needs usually depends on the:

• Size of the Business.

• Goals of the Company.

• Location of the Business's Facility.

• Ages of the company's employees.

Middle-level administrators work to take broad goals and make them more specific to their unit(s). What are these goals called?

• Tactical plans

• Strategic plans

• Operational plans

• Management plans