E-commerce Quiz

What is e-commerce?

• a) Buying and selling goods in physical stores

• b) The process of conducting business over the internet

• c) Social media marketing

• d) Traditional advertising practices

Which devices are commonly used for e-commerce transactions?

• a) Fax machines and landline phones

• b) Television sets and radios

• c) Computers, tablets, smartphones, and smart devices

• d) Typewriters and pagers

What makes e-commerce highly competitive?

• a) Limited product variety

• b) High prices

• c) Widespread availability of products and services

• d) Exclusive partnerships

Which businesses may choose to maintain both e-commerce and physical stores?

• a) Exclusively online businesses

• b) Large chain stores

• c) Start-up companies

• d) Small local businesses

What sets businesses apart in the competitive e-commerce market in 2023 and beyond?

• a) Frequent flash sales

• b) Exceptional customer experience

• c) Low prices

• d) Extensive product catalog

Social commerce is a subset of e-commerce, where:

• a) Shopping is done exclusively on websites

• b) Shopping happens within social media platforms

• c) Transactions are conducted via email

• d) All purchases require physical visits to a store

Personalization in e-commerce involves:

• a) Offering products without any customization

• b) Tailoring shopping experiences based on customer preferences, behavior, and location

• c) Keeping all marketing messages generic

• d) Randomly selecting products to promote

In voice shopping, what are customers more likely to do compared to typing?

• a) Make impulsive purchases

• b) Spend more time shopping

• c) Compare prices on different websites

• d) Use multiple devices

In sustainable and ethical shopping, consumers are concerned about the:

• a) Impact of their purchasing decisions on the environment and society

• b) Fastest delivery options available

• c) Lowest prices for products

• d) Availability of luxury goods

What is the primary focus of e-commerce businesses in 2023 and beyond?

• a) Expanding their product offerings

• b) Increasing website traffic

• c)Enhancing customer engagement through emerging technologies

• d) Reducing prices to attract more customers