Cont. CT
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•21 Qs
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Cont. CT
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Fernanda Sustaita
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21 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Significado de las siglas en inglés TQM
Total Quantity Management
Total Quality Management
Total Queue Management
Total Quoted Management
2.
MULTIPLE SELECT QUESTION
30 sec • 1 pt
Fueron 4 personas pilares en la teoría de calidad total
Ishikawa
Deming
Juran
Crosby
Kobayashi
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
¿Quién desarrolló originalmente el término de calidad?
F. Gilbreth
F. Taylor
M. Parker Follet
E. Mayo
4.
MULTIPLE SELECT QUESTION
30 sec • 1 pt
¿Quién/es brindaron ayuda a los japoneses para mejorar la calidad de sus productos?
Deming
Juran
Taylor
Crosby
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
La calidad de determina por las interrelaciones entre los siguientes aspectos, excepto:
Producto
Usuario
Servicio durante el producto
Satisfacción del cliente
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
El ciclo de Deming también se conoce como:
Ciclo PDCA
Ciclo de causa y efecto
Histograma
Ninguna de las anteriores
7.
MULTIPLE SELECT QUESTION
30 sec • 1 pt
Principales aspectos de calidad según Juran
Técnicos
Humanos
Sociales
Antropológicos
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