Knowledge Check on Counter Buzzer

What is the minimum required number of buzzers per store?

• 10 buzzers

• 20 buzzers

• 30 buzzers

• 40 buzzers

Which customer must be given buzzers?

• Customers paying at counter except Dine In SC/PWD & pregnant women

• Dine In SC/PWD & pregnant women

• Customers paying at kiosk (SOK)

• All customers

Should the receipt be given immediately after payment?

• Yes, give the buzzer and receipt right away after payment

• No, give the buzzer after payment but provide receipt during order dispatch

What is the minimum required tray capacity for the claim area?

• 3 trays

• 4 trays

• 5 trays

• 6 trays

Which of the following is the recommended buzzer model?

• Yoqu Beeper pager

• Oscar WPR100 pager

• Retekess TD184

• Retekess TD162

Which of the following is incorrect?

• Buzzers are ordered from Retekess Flagship store in Lazada

• Buzzer sticker and claim signage are ordered from stylus or accredited supplier

• For POS removal, POS dismantling can be done ahead of counter sealing

• None of the above

Will cashiers still issue pending numbers?

• No, only buzzers should be given to all customers

• Yes, to Dine In SC/PWD and pregnant women (orders served by dining crew)

Where should Take Out Customers wait for orders to be ready for claiming?

• Waiting Area near Claim Area

• SOK Area

• Dining Area

• Outside Store

When can items be dispatched at the POS area?

• During slack hours

• High IPTC orders

• If order has pending items

• Dispatch at POS area is strictly not allowed

Where should Dine In Customers wait for orders to be ready for claiming?

• Waiting Area near Claim Area

• SOK Area

• Dining Area

• Outside Store