Care Month Quiz
Authored by Victoria Aidoo
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Professional Development
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10 questions
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1.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Which of the following is a feature of TOBi for Vodafone Ghana customers?
Online browsing history
Real-time language translation
Access to Vodafone's stock prices
Instant messaging with customer support
2.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
What should you do if you encounter a technical issue while using the MyVodafone app?
Ignore it, as it will resolve itself
Post about it on social media
Contact Vodafone Ghana's customer support for assistance
Write a letter to the CEO of Vodafone Ghana
3.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Which of the following features is NOT available on the MyVodafone app?
Checking your data balance
Checking SIM Reg status
Checking call detail records
Checking PUK code
4.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Which of the following features is available on the MyVodafone Web (Self-service portal)?
Live video with a retail shop manager
Checking call detail records
Delinking your SIM registration numbers
Checking your account password
5.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Which of the following steps is NOT needed to register for the MyVodafone App?
Downloading the app from the Google Play Store or Apple App Store
Entering your phone number
Creating a password
Linking your bank account to the app
6.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
TOBi is Vodafone Ghana's chatbot that can answer your questions and help you with various tasks. Which of the following is something TOBi cannot do?
Pay your bill
Tell you about our promos
Give you a link to watch Vodafone Ghana’s YouTube videos on self service
Give you more information on the CTO
7.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
To access TOBi, you can:
Open the MyVodafone App and tap on the TOBi icon
Visit the Vodafone Ghana website and click on the TOBi chat icon
Send a WhatsApp message to 0501000300
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