511 Topic 3 Practice

511 Topic 3 Practice

12th Grade

10 Qs

quiz-placeholder

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511 Topic 3 Practice

511 Topic 3 Practice

Assessment

Quiz

Other

12th Grade

Practice Problem

Hard

Created by

Dina Essam

Used 2+ times

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10 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the definition of conflict in a clinical setting?

A breakdown in trust and communication between health professionals and patients

A disagreement over opposite opinions

A matter or situation that is considered harmful or unpleasant

A clash with someone or something

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What are the main sources of conflict in healthcare?

Interpersonal relationships, information, interests, organizational structures and role, values and beliefs

Disagreements over a relative's care, seeing a loved one in pain or declining health, conflicting messages from staff

Communication breakdown, disagreements over treatment, parents 'micro-managing', unrealistic demands and/or expectations

Engaging in dialogue, engaging in coaching, identifying potential conflicts, education and training

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the purpose of conflict management styles?

To dominate and assert one's own interests

To oblige and accommodate the needs of others

To avoid conflict altogether

To find a compromise and integrate different perspectives

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the benefit of engaging in dialogue to manage conflict in healthcare?

It prevents the root of the problem from being properly addressed and resolved

It minimizes escalating conflict by educating health workers

It helps identify potential conflicts and transform them into opportunities for growth

It addresses conflict and conflict management behavior to create a healthy work environment

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the purpose of education and training in conflict management for health workers?

To empower health workers to resolve conflict early and influence the work environment

To avoid conflict and maintain a peaceful work environment

To dominate and assert one's own interests in conflict situations

To minimize escalating conflict by educating health workers

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the definition of Electronic Health Records (EHRs)?

Digital records of a patient's medical history, treatments, and test results

Remote healthcare services using video and audio technology

Secure channels for healthcare professionals to communicate

Systems that enable sharing of patient information between healthcare organizations

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the purpose of Telemedicine?

To provide secure messaging and email communication for healthcare professionals

To enable sharing of patient information between healthcare organizations

To remotely deliver healthcare services using video and audio technology

To track and monitor health-related data through mobile applications

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