chap 4

   is a process of directing and influencing a task related activity of group members.

·         it involves people and unequal distribution of power among leaders and group of people.

·         it involves influencing subordinates in a variety of ways.

 

Is the process of working through staff members to be able to provide comprehensive care to the patient

·         This includes planning organizing, directing and controlling.

·         Is the higher level of hierarchy.

It is the policy making body and as such sets the policy for the organization