Week 42 District 6 Quiz

Schedule Adherence: For district 6, how many stores scored under 60% (red) and how many stores were classified as yellow (61%-84%)

• 10 red, 10 yellow

• 9 red, 13 yellow

• 15 red, 3 yellow

• 12 red, 8 yellow

For week 42, what was the biggest opportunity for schedule adherence?

• 21 stores had meal break adherence opportunities

• 10 stores posted schedules and then forgot to make corrections

• 6 stores showed complete remakes of the schedule

• 19 stores had issues with people clocking out late

What is a key event that your shift supervisors, ops managers, and SMiTs can look out for to help prevent schedule adherence opportunities from occurring?

Hint: think about something a manager would be made aware of without having to consult a colleague

• If a colleague comes in late

• If a colleague switched shifts

• If a colleague doesn't take a lunch

• If a colleague flags for an override at the terminal

When does the October NPS cycle end?

• 10/31

• 10/27

• 10/28

• 11/4

What is the 3 month average that will result in a store being classified as a must win store for NPS?

• 50%

• 55%

• 60%

• 65%

As a district, what is the biggest opportunity we face on the CFR scorecard?

• BOH accuracy score

• Negative Cycle Counts

• Incomplete Cycle Counts

• Quick Picks

During the meeting, what was the biggest opportunity Syed identified to correct negative cycle counts?

• complete corporate cycle counts as soon as they drop

• corporate cycle counts should all be changed to zero

• cycle counts need to be completed through the OOS to zero out items

• damages need to be completed before cycle counts

If a store wishes to complete cycle counts to set up an accurate BOH for the upcoming section, what is the correct thing they should do?

Scenario: assume we are on section 3 and we are moving into section 4 the following week

• cycle count the current section to 0 before doing the BOH scan

• cycle count the upcoming section up, check quantities of 1 and large quantities

• cycle count the upcoming section to 0

• cycle count the current section up, check quantities of 1 and large quantities

You're playing the role of DL and you're following up with a store that you discussed opportunities with regarding negative cycle counts. The team stated that the reason why they are doing the cycle counts is to correct for negative cycle counts. Upon reviewing the CFR reporting, you find that there is still a gap in the plan because negative cycle counts are still large. What on the reporting would indicate that the team isn't performing cycle counts correctly?

• Multiple items found in backroom, large number of store initiated cycle counts

• large number of incomplete cycle counts, very low number of items changed to 0 through OOS

• large number of incomplete cycle counts, several deleted OOS scans

• large number of store initiated cycle counts, very low number of items changed to 0 through OOS

Which of the following is not an item that the district has asked to be completed on Tuesdays and be put in mychat when completed?

• ECARs

• Pipeline Ticket

• Test Strips Cycle Counts

• AP quiz completion update