ITIL & DevOps Chapter-2 (A)

ITIL & DevOps Chapter-2 (A)

Professional Development

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41 Qs

quiz-placeholder

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ITIL & DevOps Chapter-2 (A)

ITIL & DevOps Chapter-2 (A)

Assessment

Quiz

•

Professional Development

•

Professional Development

•

Practice Problem

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Medium

Created by

Abhinav Asp

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41 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Value consists of two primary value __________ & _______________.

Service & cost
Training & Risk
Utility & Warranty
Analysis & Risk

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The ________tracking how money is actually spent by a Service Provider

Charging
Accounting
Budgeting
Value

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Planning how the money will be spent by a Service Provider is _________.

Charging
Accounting
Budgeting
Value

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Utility is pereceived by ________________.

Customer
Trainer
Developer
Retailer

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Services which are proposed or which are in development phase is called ______.

Service pipeline
Service catalogue
Portfolio
Retired services

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Services which are live or ready for deployment is called_________.

Service pipeline
Service catalogue
Portfolio
Retired services

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Services which are no longer functional______________.

Service pipeline
Service catalogue
Portfolio
Retired services

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