OB & PM Chapter-2 (A)

Interpersonal conflict is a normal, common occurrence in __________.

• supply chain
• relationships
• office
• None

A fact conflict occurs when two or more people _______ on the facts about something.

• disagree
• agree
• colaborate
• None

________ happens when everyone agrees to give a little and meet in the middle.

• Competing
• Compromise
• Accomodating
• Avoiding

A common example of ______________ conflict is a lead being in discussion with two resellers at the same time.

• vertical channel
• parallel channel
• horizontal channel
• None

_________, or hostilities between different groups, is a feature common to all forms of human social organization.

• Family conflict
• Group conflict
• Nature conflict
• All

Two main sources of _________ conflict have been identified: "competition for valued material resources, according to realistic conflict theory

• intergroup
• intragroup
• mixedgroup
• None

_______ dislikes do not always result in conflict, but people often mention their negative feelings toward another group member when complaining about their groups.

• Process
• Task
• Personal
• All