
30 OKTOBER 2023
Authored by Ekka A
Specialty
Professional Development
Used 1+ times

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18 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Sebutkan kategori rekening yang tertutup otomatis jika tidak melakukan setoran awal, kecuali
a.Tabungan Simas Digi
b. Tabungan Sinarmas Network
c. Tabungan Simas Bisnis
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Berapa batas waktu bagi nasabah untuk melakukan setoran awal sebelum rekening tertutup otomatis?
a.7 hari kerja
b. 3 hari kerja
c. 5 hari kerja
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Setiap pengambilan transaksi uang muka, wajib diselesaikan dalam jangka waktu berapa hari setelah pembayaran/event dilakukan?
a. 7 Hari kerja setelah pembayaran/event dilakukan
b. 7 Hari kalender setelah pembayaran/event dilakukan
c. 5 Hari kerja setelah pembayaran/event dilakukan
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Petugas CS wajib menginformasikan kepada petugas marketing/ SBM/BM apabila terdapat pembukaan rekening nasabah ( untuk rekening yang tidak otomatis tertutup) yang belum dilakukan penyetoran setoran awal selama berapa hari dari tanggal pembukaan rekening?
a. 3 Hari kalender
b. 7 Hari kalender
c. 14 Hari kalender
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Berikut ini merupakan langkah-langkah yang harus dilakukan petugas operasional cabang agar rekan kerja tidak menerima / menyimpan pre-sign blank form, kecuali ?
a. Melakukan Know Your Employee
b. Pada saat konfirmasi ke nasabah tambahkan pertanyaan "Apakah benar nasabah yang mengisi sendiri atau nasabah menyerahkan form kosong yang sudah ditanda tangani?"
c. Lakukan cleandesk policy dilaci dan meja karyawan secara rutin dan menyeluruh untuk memastikan tidak ada pre-sign dan blank form di laci dan meja karyawan
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Jika terdapat pembukaan rekening Nasabah seorang pensiunan karyawan swasta dimana dana setoran awal berasal dari dana pensiun, apakah perlu mencantumkan data Beneficial Owner?
a. Wajib mencantumkan data Beneficial Owner
b. Tidak diperlukan identifikasi Beneficial Owner
c. Wajib dilakukan EDD dan mencantumkan data Beneficial Owner
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Berapakah setoran awal nasabah yang boleh dibawa oleh petugas marketing?
a. Dilarang membawa setoran awal nasabah
b. 100.000
c. 20.000
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