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Post Test Program Training to Trainee Oktober 2023

Authored by Theresia Sinaga

Business

Professional Development

Used 1+ times

Post Test Program Training to Trainee Oktober 2023
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10 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

5 sec • 1 pt

Rumusan senyum yg benar

7-2-7-2

7-7-2-2

2-2-7-7

2-7-2-7

2.

MULTIPLE CHOICE QUESTION

5 sec • 1 pt

Mengapa Service itu Penting ?

Penting Untuk diri Sendiri

Penting Untuk Meningkatkan Bisnis Bank

Sebagai Faktor Pembeda

Semua jawaban benar

3.

MULTIPLE CHOICE QUESTION

5 sec • 1 pt

Pelayanan Prima harus di P

Pikirkan

Pelajari

Praktekan

Penuhi

4.

MULTIPLE CHOICE QUESTION

5 sec • 1 pt

Paradigma Service yang baik

Self Centric

Personal Centric

Customer Centric

Bisnis Centric

5.

MULTIPLE CHOICE QUESTION

5 sec • 1 pt

Pelayanan Prima harus di J…

Jalankan

Jiwai

Jauhi

Jelaskan

6.

MULTIPLE CHOICE QUESTION

10 sec • 1 pt

4 Pillar layanan Prima , kecuali

Progress Excellence

People Excellence

Product Excellence

Premises Excellence

7.

MULTIPLE CHOICE QUESTION

10 sec • 1 pt

Yg tidak ada di kepocall

Objeknya : SPV , CSSO / BSO , Security , Cust Care

Verifikasi Data Nasabah

Dilakukan saat ada product baru

penilaian tata cara penerimaan telepon dan product knowledge

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