mwloomis: Active Listening

What is active listening?

• Active listening is a communication technique that involves fully focusing on, understanding, and responding to the speaker.

• Active listening is a technique that involves only hearing the words spoken by the speaker without trying to understand the underlying message.

• Active listening is a technique that involves pretending to listen while actually thinking about something else.

• Active listening is a technique that involves interrupting the speaker and sharing personal experiences.

Why is active listening important in communication?

• Active listening promotes misunderstanding and conflict in communication.

• Active listening only helps to understand the speaker's message accurately.

• Active listening is important in communication because it helps to understand the speaker's message accurately, shows respect and empathy, and promotes effective problem-solving and collaboration.

• Active listening is not important in communication.

What are the key components of active listening?

• showing disinterest, not paying attention, being distracted, and interrupting

• talking over the speaker, not paying attention, being distracted, and not providing feedback

• ignoring the speaker, multitasking, interrupting, and daydreaming

• paying attention, showing interest, providing feedback, and avoiding distractions

How can active listening improve relationships?

• Active listening has no impact on relationships.

• Active listening can improve relationships by showing respect and understanding, fostering trust and empathy, and promoting effective communication.

• Active listening is only important in professional relationships, not personal ones.

• Active listening can lead to misunderstandings and conflicts in relationships.

What are 5 things you can do to show you are giving attention to the speaker?

• Put Ear on their Mouth, Cup hands over ears, blink, kick them, tap pen

• Nod, Eye Contact, Appropriate Comments, Head Tilt, Lean Forward

• Look into their soul, Repeat Every Word they say, Say Uh Huh after every other word, Nod non stop, Keep saying "I'm listening"

• All of the above

What are some non-verbal cues that indicate active listening?

• Looking distracted, yawning, looking at a phone or watch, fidgeting, and interrupting the speaker.

• Maintaining eye contact, nodding or tilting the head, leaning towards the speaker, having an open body posture, and providing occasional verbal cues such as 'uh-huh' or 'I see'.

• Avoiding eye contact, shaking the head, crossing arms, having a closed body posture, and remaining silent.

• Maintaining eye contact, shaking the head, crossing legs, having a closed body posture, and providing frequent verbal cues.

How can active listening contribute to personal growth?

• Active listening has no impact on personal growth.

• Active listening can lead to misunderstandings and conflicts.

• Active listening is only beneficial in professional settings. However, if I make this answer really long, some people will choose it because the longest answer is always the correct answer, right?

• Active listening can contribute to personal growth by improving communication skills, fostering empathy and understanding, building stronger relationships, and gaining new perspectives and knowledge.

Which of the following is NOT one of the active listening elements that are similar to effective speaking?

• Pitch

• Facial Expression

• Tone of Voice

• Distance

The only person you can change is​ (a)   . You can either change ​ (b)   or your ​ (c)   of the situation.

• yourself
• your spouse
• the situation
• perception
• the environment
• knowledge

Match the following communication style preferences.

• Analyzer / Thinker

• Energetic, Stimulating, Quick

• Relater / Supporter

• Flexible, Compromising, Cooperative

• Director / Controller

• Data Seeker, Logical, Controlled

• Socializer / Promoter

• Bottom Line Oriented, Impatient about Details, Administrative