MOCK FINAL MGT1143 PART 4

Which of the following is not a definition of management?

• The process of planning, organizing, leading and controlling an organization’s financial, physical, human and information resources to achieve the organization’s goal.

• The art of getting things done through people

• The process by which companies create value for customers and build strong customer relationships in order to capture value from customers in return.

• The process of consolidating and managing resources effectively and efficiently in an effort to achieve the goals of the organization.

All of the followings are included in the functions of management, except….

• planning.

• organizing

• leading

• marketing.

Top-level management must set the strategies of planning by ……

• forecasting the economy growth of the country.

• determining the external environment factors of the organization

• ensuring the organization’s mission and vision is achieved.

• focusing on the human resources and activities.

At Kolej Profesional MARA, the Head of Department who is responsible for directing the day-to-day activities of the departmental members is known as a(n)……

• top manager.

• middle manager.

• first-line manager.

• operative.

Which of the following positions does the operational planning?

• Operation Manager

• Human Resource Manager

• Payroll Clerk

• Accounts Manager