Workplace Readiness Skill 01 - Creativity and Innovation

A welder at a construction company proposes a new, cost-effective way to recycle scrap metal. This is an example of:

• critical thinking and problem solving

• work ethic

• teamwork

• creativity and innovation

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DOK Level 2: Skill/Concept

WRS-01

What is the definition of creativity in the workplace?

• The ability to follow strict rules and procedures in the workplace.

• The skill of completing tasks efficiently and quickly in the workplace.

• The talent for memorizing and recalling information in the workplace.

• The ability to generate new and innovative ideas, solutions, and approaches to tasks and challenges.

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DOK Level 1: Recall

WRS-01

The ability to find and allocate available resources to improve a product or service is an example of:

• critical thinking

• innovation

• information security

• career management

Tags

DOK Level 2: Skill/Concept

WRS-01

What is the role of brainstorming in developing creative solutions?

• Brainstorming is not useful in developing creative solutions.

• Brainstorming limits the generation of ideas and discourages collaboration and open-mindedness.

• Brainstorming encourages the generation of a wide range of ideas and promotes collaboration and open-mindedness.

• Brainstorming only leads to unproductive discussions and wasted time.

Tags

DOK Level 3: Strategic Thinking

WRS-01

Which of the following actions best exemplifies creativity and innovation in the workplace?

• completing tasks exactly as instructed

• maintaining a clean and organized workspace

• suggesting new methods to improve team productivity

• attending all scheduled meetings

Tags

DOK Level 2: Skill/Concept

WRS-01

Which of the following approaches best describes innovation?

• Identifying trends and following them

• Observing patterns and replicating them

• Focusing on a process and transforming it

• Finding a breakthrough and copying it

Tags

DOK Level 2: Skill/Concept

WRS-01

Which of the following is an example of innovation in the workplace?

• Holding a team-building exercise

• Changing the office layout

• Updating the employee handbook

• Implementation of a new technology or process

Tags

DOK Level 2: Skill/Concept

WRS-01

What are the benefits of fostering creativity and innovation in the workplace?

• Increased productivity, improved problem-solving skills, enhanced employee engagement and satisfaction, and promotes a culture of continuous improvement and growth.

• No impact on productivity, problem-solving skills, employee engagement and satisfaction, and culture.

• Increased bureaucracy, decreased efficiency, decreased employee satisfaction, and promotes a culture of complacency.

• Decreased productivity, worsened problem-solving skills, decreased employee engagement and satisfaction, and promotes a culture of stagnation and decline.

Tags

DOK Level 3: Strategic Thinking

WRS-01

How can creativity and innovation help in developing products, services, or processes?

• Creativity and innovation can generate new ideas, improve existing ones, and find unique solutions to problems.

• Developing products, services, or processes does not require creativity or innovation.

• Creativity and innovation only lead to more problems and complications.

• Creativity and innovation have no impact on developing products, services, or processes.

Tags

DOK Level 3: Strategic Thinking

WRS-01

During a team brainstorming session, a manager asks employees to suggest innovative ways to enhance customer satisfaction. The BEST approach to generate effective ideas is to...

• analyze customer feedback and reviews

• focus only on your own tasks and responsibilities

• discuss with team members about their experiences

• refer to the company's previous strategies

Tags

DOK Level 3: Strategic Thinking

WRS-01