CASE STUDY 2 QUIZ

DEFINITION OF PERFORMANCE APPRAISAL SYSTEM AND FORMAL METHOD FOR EVALUATING INDIVIDUAL EMPLOYEE'S WORK PERFORMANCE WITHIN THE AGREED PERIOD.

• RIGHT

• FALSE

THE IMPORTANCE OF ASSESSING EMPLOYEE PERFORMANCE WILL SHAPE SOME CHANGES IN THE ORGANIZATION SUCH AS:

• TRACK AND MONITOR

• IMPLEMENT A STRUCTURED EMPLOYEE APPRAISAL PROCESS

• ALL OF THE ABOVE

HOW CAN APPRAISER MANAGE EMOTIONAL OUTBURST FROM A SUBORDINATE DURING AN APPRAISAL INTERVIEW? THERE'S 3 ANSWERS YOU HAVE TO CHOOSE :)

• ASSIST WORKERS IN NEED

• STATE THE PURPOSE OF THE INTERVIEW

• BE A GOOD LISTENER

• PRIVATE ISSUES SHOULDN'T BE INCLUDED DURING APPRAISAL REVIEW

THE PURPOSE OF THE INTERVIEW IS IMPORTANT TO BE INFORMED TO THE EMPLOYEE SO THAT? THERE'S 2 ANSWERS YOU HAVE TO CHOOSE :)

• CAN ENSURE THAT BOTH PARTIES HAVE THE SAME UNDERSTANDING

• CAN REDUCE UNCERTAINTY AND ANXIETY

• MEETINGS BECAME MORE EFFICIENT AND PRODUCTIVE

WHAT ARE THE CHARACTERISTICS OF AN EFFECTIVE PERFORMANCE APPRAISAL SCHEME?

• THEY ARE RELIABLE AND UNBIASED AS FAR AS POSSIBLE.

• THEY ARE INTEGRATED INTO A PERFORMANCE MANAGEMENT SYSTEM

• THEY ARE CUSTOMIZED TO THE NEEDS OF THE ORGANIZATION.

• ALL OF THE ABOVE