Chapter 1

6. How can information systems provide competitive advantage to an organization?

• Improving efficiency

• Enhancing customer service

• Better decision making

• All of the above

What is one of the challenges in the digital world?

• Lack of technological progress

• Decreasing reliance on information systems

• Limited access to information and resources

• Increasing digital density

3. As per Moore's law, the computing power of digital devices is expected to:

• Double every 18 months

• Double every 2 years

• Remain the same

• Reduce by half every 2 years

1. Which of the following characteristics enables real-time collaboration in the digital world?

• Mobility

• Interactivity

• Globalization

• Virtualization

What is one of the challenges organisations face in outsourcing?

• Lower labor costs

• Access to world-class capabilities

• Increased process efficiencies

• Higher geopolitical risk

3. What does Bring Your Own Device (BYOD) culture in organizations demonstrate?

• Affordability

• Interoperability

• Ubiquity

• None of the above

7. Which of the following is an example of information system reliability failure?

• Difficulty in generating customized reports

• Software bugs affecting user experience

• System not accessible during peak loads

• Lack of real-time supply chain visibility

15. Which of the following would NOT violate a software license agreement?

• Installing the software on multiple computers

• Distributing copies to friends and family

• Using the software by multiple users on a network

• Making a backup copy for personal use

16. Browsing customer purchase history and online behaviour without consent breaches which computer ethics principle?

• Anonymity

• Confidentiality

• Accountability

• Accuracy

9. Which ethical concern arises from collecting personal data of customers without consent?

• Plagiarism

• Privacy breach

• Piracy

• Hacking