Personal and Professional Qualities of a Health Care Team Member

Many people will not admit that they do not understand medical terms when a procedure is explained to them.

• True

• False

The exchange of information, thoughts, ideas, and feelings is

• listening

• nonverbal behavior

• empathy

• communication

Patients with aphasia are not able to hear words that are being said to them.

• True

• False

An example of a subjective observation is

• Mr. Mendez is drinking large amounts of water

• Mr. Mendez's skin is red and flushed

• Mr. Mendez has a temperature of 102°F

• Mr. Mendez says he is very warm

Shoes worn with a uniform should have at least 2-inch heels to provide the best support.

• True

• False

Showing truthfulness and integrity and being willing to admit mistakes so they can be corrected is

• honesty

• willingness to learn

• acceptance of criticism

• tact

The ability to be tolerant, to be understanding, and to control your temper indicates

• patience

• enthusiasm

• empathy

• honesty

Being willing to be held accountable for your actions is

• self-motivation

• acceptance of criticism

• responsibility

• discretion

Using good judgment in what you say and do and making sure that a patient's rights are not violated demonstrates

• discretion

• willingness to learn

• patience

• tact

The use of jewelry is not restricted when regular clothes are worn instead of a uniform.

• True

• False