Session 8 - Case Manager Functionality

In TrackWizz, Unique Case Id is generated on the Basis of __________.

• Client Id

• Pan No

• Aadhaar No

• None of Above

Which are the sources of alert that can generate Case id In Trackwizz

• Exchange Alert

• Depository Alert

• TrackWizz Scenarios

• All of the Above

if Pan number for a client is not available, will the system generate Case Id for such client, if there are any alert

• Yes

• No

• Not Sure

• Not Attempting

What will be the status of case, if user has closed all the alerts and not taken any action on Case Status

• Case will be in Pending Status

• Case will be in Closed Status

• Case will be in Reported Status

• None of above

Which of the following due diligence can be achieved by user for using Case Manager Functionality in TrackWizz

• Audit Trail can be maintained

• Email correspondence and log maintained

• Alert closure and comment can be shown to Auditors

• All of the Above

STR Batch cannot be created through Case Manager, Is the statement False?

• Yes

• No

• Not Sure

• Not Attempting

Which of the following activity cannot be done through Case Manager.

• Sending Email to Client

• Assign the case to team member

• Upload Exchange Alert

• View Transaction Summary detail

Historical Cases of a client cannot be seen in Case Manager, Is the Statement True?

• Yes

• No

• Not Sure

• Not Attempting

Can a Case Id be generated for a client for whom there are no existing alert in Trackwizz

• Yes

• No

• Not Sure

• Not Attempting

Can a user create a Case ID for a client for whom no Alert is received from any sources in Trackwizz

• Yes

• No

• Not Sure

• Not Attempting