TECHNICAL ENGLISH WORKSHOP 1 ADMINISTRATION MANAGEMENT

Complete the dialogues with the phrases below. V:​ (a)   . I’d like to see Miss Geraldine Robinson.

S: ​ (b)   , please?

V: Albert Morrison.

S:​ (c)   . Mr. Morrison. I’ll see if she can see you.

• your name
• Just a moment
• right now
• Good afternoon

Complete the dialogues with the phrases below.

R: K&S Corporation. Good morning.

C:​ (a)   to Mr. Finns?

R: I’m afraid he’s ​ (b)   , sir.

C: When ​ (c)   back?

R: Next Monday. ​ (d)   a message?  

• May I speak
• away on business
• will he be
• Can I take

Une el siguiente

• She greets visitors and answers the phon

• She’s a lawyer.

• She represents the company in court.

• They’re sales representatives.

• He deals with account and taxes.

• He’s an accountant.

• He supervises the Production Department.

• She’s a receptionist. 

• They travel a lot.

• He’s an engineer.

MATCH THE FOLLOWING EXCHANGES

Excuse me, can I see Mr. Phillip? ________________________________

• Just a moment, please. I’ll see if he’s available at the moment.

• I’m sorry. She’s not in. 

• Hold on a moment. I’ll put you through to him.

• Wait a moment, madam. Take a seat, please. 

• Certainly sir. Can you wait a second, please? I’ll take notes right away.

MATCH THE FOLLOWING EXCHANGES

Good morning, madam. May I speak to Miss Reed?  ________________________________

• Just a moment, please. I’ll see if he’s available at the moment.

• I’m sorry. She’s not in. 

• Hold on a moment. I’ll put you through to him.

• Wait a moment, madam. Take a seat, please. 

• Certainly sir. Can you wait a second, please? I’ll take notes right away.

MATCH THE FOLLOWING EXCHANGES

This is Paul Seagal. May I speak to Mr. Dillon?  ________________________________

• Just a moment, please. I’ll see if he’s available at the moment.

• I’m sorry. She’s not in. 

• Hold on a moment. I’ll put you through to him.

• Wait a moment, madam. Take a seat, please. 

• Certainly sir. Can you wait a second, please? I’ll take notes right away.

MATCH THE FOLLOWING EXCHANGES

My name is Sarah Harrison. I have a meeting with Mrs. Freeman.  ________________________________

• Just a moment, please. I’ll see if he’s available at the moment.

• I’m sorry. She’s not in. 

• Hold on a moment. I’ll put you through to him.

• Wait a moment, madam. Take a seat, please. 

• Certainly sir. Can you wait a second, please? I’ll take notes right away.

MATCH THE FOLLOWING EXCHANGES

I’m calling from Lincolns Limited. Can you take a message for Mr. Jackson?  ________________________________

• Just a moment, please. I’ll see if he’s available at the moment.

• I’m sorry. She’s not in. 

• Hold on a moment. I’ll put you through to him.

• Wait a moment, madam. Take a seat, please. 

• Certainly sir. Can you wait a second, please? I’ll take notes right away.

WH WORDS

We use the question word "WHO" to ask about...

(Usamos la palabra "WHO" para preguntar sobre...)

• Process

• Time

• People

• Things

WH WORDS

We use the question word "WHERE" to ask about...

(Usamos la palabra "WHERE" para preguntar sobre...)

• People

• Process

• Things

• Places