test chapter 1-4

1. Highly developed technical or "hard" skills are the most sought-after employment skills demanded by employers.

• True

• False

2. Most people are good listeners.

• True

• False

3. Nonverbal communication includes only those behaviors that are intended. 

• True

• False

4. Communicators in high-context cultures (such as those in China, Japan, and Arab countries) tend to be intuitive, contemplative, and group oriented.

• True

• False

5. Ethnocentrism is inherent in all cultures.

• True

• False

6. The central objective of communication is the transmission of meaning.

• True

• False

7. Skilled business writers spend most of their time on the revising phase of the 3-x-3 writing process.

• True

• False

8. The richest communication channel is e-mail.​

• True

• False

9. To optimize the connection with your audience, you should use first-person pronouns such as I, we, and our liberally in written messages.

• True

• False

10. Every mechanic must submit his timesheet by Friday is grammatically correct and bias free.  

• True

• False