SM & TQM Pre Final 1

Six sigma is inpired by Japan's philosophy _____

• Raizen

• Kaizen

• Ikigai

It is a combination of Lean methodology and Six Sigma strategy

• Baldridge Framework

• Six Sigma

• Lean Six Sigma

A management approach that seeks to optimize the quality of products and services by involving all employees in continuous improvement efforts

• Total Quality Service

• Total Quality Management

• Total Quality Manager

Which of the following statements best represents the first point of Deming's philosophy?

• Continuously improve your systems and processes

• Use training on the job

• Implement leadership

• Create a constant purpose toward improvement

According to Deming, what is the importance of adopting a new philosophy?

• To improve systems and processes

• To provide support and resources

• To eliminate fear in the organization

• To meet customers' needs

What is Deming's recommendation regarding inspections?

• Rely solely on physical inspections

• Use statistical control methods instead of inspections

• Find what went wrong and correct it

• Encourage suppliers to improve their quality

Which approach to process analysis and improvement did Deming promote?

• Plan-Do-Check-Act

• Train for consistency

• Break down barriers between departments

• Eliminate unclear slogans

Why does Deming emphasize the use of training on the job?

• To reduce variation in the output

• To build a foundation of common knowledge

• To eliminate fear in the organization

• To encourage collaboration and consensus

What is the main focus of implementing leadership, according to Deming?

• To supervise employees effectively

• To eliminate fear in the organization

• To provide resources and support to employees

• To encourage cross-functional teamwork

How does Deming suggest eliminating fear in the organization?

• By blaming people for mistakes

• By encouraging competition among workers

• By providing open and honest communication

• By setting unclear slogans