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POP QUIZ 11

Authored by Anushia Chelvarayan

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University

Used 16+ times

POP QUIZ 11
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10 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

A manager might use ____ as a type of communication.

meetings

telephone conversations

talking informally

all of these

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What are the key elements of communication?

Encoding, message, and feedback

Encoding, noise, and symbols

Message, circuit, and decoding

Feedback, message, and perception

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

____ refers to the amount of information that can be transmitted during a communication episode.

Channel richness

Electronic mail

Encoding

Upward communication

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of these is the richest medium for communication?

Telephone conversations

Face to face contact

Electronic media

Written media

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

An example of non-verbal communication is all of these except

posture.

facial expression.

voice.

written memo.

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Downward communication is usually used to communicate information about all of the following EXCEPT

indoctrination.

procedures.

performance feedback.

suggestions for improvement.

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of these is used for solving intradepartmental problems, interdepartmental coordination, and change initiatives and improvements?

Downward communication

Horizontal communication

Upward communication

Vertical communication

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