Behavioral Management Theory

The Behavioural Science Theory is often called the human relations movement because it addresses the human dimension of work.

• True

• False

Maslow developed Theory X and Theory Y while Douglas McGragor introduced Five Hierarchy of Needs.

• True

• False

Maslow challenged both the classical perspective and the early human relation assumptions about human behaviour.

• True

• False

The average worker has an intense dislike of work and will avoid responsibility if possible is one of Assumptions of Theory Y

• True

• False

The social need refers to an individual’s desire to form friendships and gain recognition from other individuals, including giving and receiving love.

• True

• False

1. Which of the following statement is TRUE regarding The Behavioural Science Theory?

I. The Behavioural Science Theory emphasized scientific research as the foundation for understanding human behavior in an organization

II. An example of behavioural science is the idea that individuals perform better with challenging but attainable goals than without them in organization.

III. Abraham Maslow and Elton Mayo's introduced behavioural science in order to helps managers to be more efficient in their administration and human resources.

IV. Abraham Maslow proposed Theory Y as a more realistic view of workers for guiding management theory.

• I and II

• I and IV

• II and III

• II and IV

The following is NOT the assumptions of Theory X (Bad workers), except

• Under the conditions of the working environment, the intellectual potentialities of average workers are only partly utilized.

• A worker will exercise self-direction and self-control in achieving objectives to which the worker is committed to.

• The average worker prefers to be directed, avoids responsibility, has relatively little ambition and wants security.

• The physical and mental effort in work is likened to play or rest.

Which of the following individuals is introduced Theory X and Theory?

• Abraham Maslow

• Robert Owen

• Henri Fayol

• Douglas McGregor

The following is the five human needs based on Maslow’s Hierarchy of Needs except

• Social Need

• Physiological Need

• Experience Need

• Esteem Need

1. Behavioral theorists believed that a better understanding of human behavior at work, such as

• Motivation

• Low productivity.

• Conflict

• Expectations