November In-Service

Who should you call when a resident has a fall?

• 911

• 911, then the on-call staff

• The on-call staff

• Nobody

You overhear another staff member telling a family member in a resident's room that another resident had a fall in room 22 today. This is a(n):

• HIPAA violation

• Appropriate conversation

• Great opportunity to learn some juicy gossip

• None of your business

A routine medication was missed by a previous shift. What should you do?

• Leave a note for the on-call to follow up on the next business day

• Send a text message to the on-call staff

• Ignore it and move on

• Call the previous shift and ask them to explain

A resident has a fall and is bleeding profusely, and/or has an obvious displaced fracture. What should you do?

• Let the rest of the staff know

• Send a text to the on-call staff

• Call 911, then call the on-call staff

• Panic

The coffee overflows and goes behind the coffee pot. You should:

• Clean up the mess

• Leave it for the next person to find

A resident is missing. They have not signed out and a quick search does not locate them. What should you do?

• Call the on-call staff

• Call 911

• Ask other staff members if they know where the resident is

• Don't worry; they'll turn up soon enough

The previous shift left a resident soiled or didn't complete a duty task. What should you do?

• Call the previous shift and ask for an explanation

• Leave a note for the on-call staff to follow up on the next business day.

• Keep it to yourself.

• Call the on-call staff

At the end of the day, your workplace is messy. You should

• Clean up before you leave.

• Let it be future you's problem.

What should you do if your relief is 15 minutes late or later?

• Send the on-call staff a text

• Call the on-call staff

• Leave

• Throw a fit

If there is an alarm on the fire panel, you should:

• Call 911

• Evacuate the building

• Ignore it

• Call the on-call staff